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Service updates

Service updates

Please note:

  • This page is updated regularly and notices are removed when regular operations resume.
  • Examples of service updates posted to this page include but are not limited to: temporary closure of emergency services, virtual emergency services, telephone/internet disruptions at health-care facilities/clinics and visitor restrictions/precautions.
  • Efforts are made to contact patients/clients directly in the event that appointment-based services are rescheduled.   

Newfoundland and Labrador (NL) Health Services advises the public that emergency services are being supported through a Virtual ER physician at Bonavista Peninsula Health Centre from:

  • Monday, June 1 at 8:00 a.m. until Wednesday, June 3 at 8:00 a.m.

When a virtual ER is operating: Residents can proceed to the ER at Bonavista Peninsula Health Centre as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department staff will be supported by a physician who will be available virtually.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.

Other information:

811 HealthLine is available 24/7 to provide:

  • medical advice (including virtual nurse practitioner appointments);
  • health information; and
  • support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador. 

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Newfoundland and Labrador (NL) Health Services advises the public that emergency services are being supported through a Virtual ER physician at Green Bay Health Centre in Springdale on:

  • Saturday, May 30 from 8:00 a.m. to midnight.

When a virtual ER is operating: Residents can proceed to the ER at Green Bay Health Centre as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department staff will be supported by a physician who will be available virtually.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.

Other information:

NL Health Services’ Health Hub is available to all residents of Central Newfoundland who have non-emergent medical issues and do not have a family physician. Health Hub clinics are open Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday and Sunday from 12:00 p.m. to 6:00 p.m. Hours of operation are dependent on physician availability. To reach the Health Hub, please call the Gander Medical Clinic at 709-381-0112 or 709-381-0338 or the Killick Clinic in Grand Falls-Windsor at 709-292-8404. Patients should expect an increase in wait times for both in person and virtual appointments at Health Hub sites. 

811 HealthLine is available 24/7 to provide:

  • medical advice (including virtual nurse practitioner appointments);
  • health information; and
  • support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador. 

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Newfoundland and Labrador (NL) Health Services advises the public that emergency services are being supported through a Virtual ER physician at the following Central Zone sites:

A.M. Guy Memorial Health Centre, Buchans
Friday, May 29 from 8:00 a.m. to 6:00 p.m.
Saturday, May 30 from 8:00 a.m. to 8:00 p.m.
Wednesday, June 3 at 12:00 p.m. until Thursday, June 4 at 8:00 a.m.

Baie Verte Peninsula Health Centre, Baie Verte
Tuesday, June 2 at 8:00 a.m. until Wednesday, June 3 at 8:00 a.m.
Thursday, June 4 at 8:00 a.m. until Friday, June 5 at 8:00 a.m.

Connaigre Peninsula Health Centre, Harbour Breton
Friday, May 29 at 8:00 a.m. until Saturday, May 30 at 8:00 a.m.
Monday, June 1 at 6:00 p.m. until Tuesday, June 2 at 8:00 a.m.
Wednesday, June 3 at 8:00 a.m. until Thursday, June 4 at 8:00 a.m.

Dr. Y. K. Jeon Kittiwake Health Centre, New-Wes-Valley
Friday, May 29 at 8:00 a.m. until Friday, June 5 at 8:00 a.m.

Lewisporte Health Centre, Lewisporte
Wednesday, June 3 at 4:30 p.m. until Thursday, June 4 at 8:00 a.m.

When a virtual ER is operating: Residents can proceed to the ER as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department staff will be supported by a physician who will be available virtually.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.

Other information:
811 HealthLine is available 24/7 to provide:
medical advice (including virtual nurse practitioner appointments);
health information; and
support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.


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Newfoundland and Labrador (NL) Health Services advises the public that emergency and primary health care services at the St. Lewis Community Clinic will temporarily be provided by the Port Hope Simpson Community Clinic from:

  • Monday, May 25 at 2:00 p.m. until Monday, June 1 at 2:00 p.m.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should call the Port Hope Simpson Clinic at 709-960-0271. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here. 

Other information:

811 HealthLine is available 24/7 to provide:

  • medical advice (including virtual nurse practitioner appointments);
  • health information; and
  • support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

Virtual Primary Care is available to those who do not have a family doctor or nurse practitioner through video or phone call appointments. For more information, please visit: https://virtualcarenl.ca/virtual-primary-care/. 

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

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Newfoundland and Labrador (NL) Health Services advises the public of a temporary disruption of outpatient laboratory (blood collection) and X-ray services at Nurse Abernathy Clinic in Trepassey until further notice.

Effective April 27, 2026, X-ray services will continue with limited availability and will be offered by appointment only. Patients may book X-ray services by calling 709-438-2890.

If routine blood collection and X-ray services are required, patients may choose to travel to another health-care facility. This temporary disruption will not impact other health-care services offered at this location.

NL Health Services thanks you for your cooperation.

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Visitor Precautions

Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place on Unit 3A at the Central Newfoundland Regional Health Centre in Grand Falls-Windsor, effective Tuesday, May 26, 2026

Visitation is permitted; however, the public is being cautioned about the presence of respiratory illness in the facility. For additional information, visitors may call 709-292-2500.

When visitor precautions are in effect, individuals should refrain from visiting unless necessary. Immediate family members should contact the facility before arriving. Those who do visit are asked to follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).

Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

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Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place at Calder Health Centre in Burgeo effective Friday, May 22, 2026. 

Visitation is permitted; however, the public is being cautioned about the presence of respiratory illness in the facility. For additional information, visitors may call (709) 886-2898. 

When visitor precautions are in effect, individuals should refrain from visiting unless necessary. Immediate family members should contact the facility before arriving. Those who do visit are asked to follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE). 

Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here. 

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador. 

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