Contingency Plan During Postal Disruption
Newfoundland and Labrador (NL) Health Services has put measures in place to deliver time-sensitive correspondence as quickly as possible to its clients, physicians, employees and vendors during the postal disruption at Canada Post.
During this labour dispute, NL Health Services will make every effort to deliver payments, reports, notification of appointments and other time-sensitive correspondence as quickly as possible, with minimal interruption in service; however, some delays can be anticipated.
Client Cheques
Clients are encouraged to receive their funds through Electronic Funds Transfer directly to their bank account if they have not already arranged for this service. Clients should contact their financial assessment officers to make these arrangements.
Alternatively, cheques will be transported via courier to centralized community services buildings throughout each zone. Clients who are expecting payments from NL Health Services should pick up their cheques at the locations and times listed on this page.
Clients may also call the following numbers to find out where and when cheques will be available.
- Eastern Urban and Rural zones – 1-833-752-4637
- Central Zone – 709-651-6333
- Western Zone – 709-784-6039
- Labrador-Grenfell Zone – 709-897-2150 or 709-897-2334
Prescription Medications Via Mail
During the postal strike, patients throughout the province who normally receive prescription medications from NL Health Services through postal delivery will receive their prescriptions via courier. If the patient is not home at time of delivery, a notice will be left on the door including a contact number so that delivery can be re-arranged.
Patient Reports
Patient reports will be delivered to referring physicians by courier or fax, as per the usual process, with additional drop-offs, as needed.
Appointment Notices
Appointment notices will continue to be delivered through Canada Post. Some program areas will advise by telephone of appointments scheduled within a short timeframe.
Vendors
NL Health Services is working with vendors to avoid significant delays in payments and encourages vendors to speak with the relevant accounts payable department to discuss payment options.
For Eastern Urban, Rural and Central zones, vendors are encouraged to set up an electronic fund transfer if they have not already done so.
For Western and Labrador-Grenfell zones, electronic fund transfer is unavailable so we encourage vendors awaiting payments to provide a physical address (not P.O. Box) where cheques can be couriered. Cheques will be couriered on a priority basis and not all payments may qualify for courier status.
Employee Cheques
NL Health Services’ employees who typically receive their pay cheques via postal delivery will be able to pick up their pay cheques where they work or to arrange for direct deposit.
Cheque pick-up locations
Eastern-Urban Zone
ST.JOHN’S EAST Major’s Path 709-752-3687
Monday – Friday: 8:30 a.m. – 4:00 p.m.
ST. JOHN’S WEST Mount Pearl Square (Community Side) 709-752-4317
Monday – Friday: 8:30 a.m. – 4:00 p.m.
CONCEPTION BAY SOUTH Villa Nova Plaza 709-834-7912
Monday – Friday: 8:30 a.m. – 4:00 p.m.
Eastern-Rural Zone
FERRYLAND Shamrock Medical Clinic 709-432-2930
Monday – Friday: 8:30 a.m. – 4:00 p.m.
TREPASSEY Nurse Abernathy Clinic 709-438-2890
Monday – Friday: 8:30 a.m. – 12:15 p.m. (mornings only)
BAY ROBERTS Dawe Building 709-786-5224
Monday – Friday: 8:30 a.m. – 4:00 p.m.
BELL ISLAND Dr. Walter Templeman Health Care Centre 709-488-2821
Monday – Friday: 8:30 a.m. – 4:00 p.m.
BONAVISTA Dr. Hilda Tremblett Wellness Centre 709-468-5318
Monday – Friday: 8:30 a.m. – 4:00 p.m.
BURIN Eastern Health Community Services site Marystown 709-279-7900
Monday – Friday: 8:30 a.m. – 4:00 p.m.
CLARENVILLE Coish Place 709-466-5700
Monday – Friday: 8:30 a.m. – 4:00 p.m.
LETHBRIDGE Greenwood Building 709-467-4302
Monday – Friday: 8:30 a.m. – 4:00 p.m.
GRAND BANK Health Centre 709-832-2500
Monday – Friday: 8:30 a.m. – 4:00 p.m.
CARBONEAR Carbonear Community Services 709-945-6512
Monday – Friday: 8:30 a.m. – 4:00 p.m.
OLD PERLICAN Dr. A.A. Wilkinson Health Centre 709-587-2200
Monday – Friday: 8:30 a.m. – 4:00 p.m.
HOLYROOD Holyrood Community Services 709-229-1551
Monday – Friday: 8:30 a.m. – 4:00 p.m.
PLACENTIA Court House 709-227-0130
Monday – Friday: 8:30 a.m. – 4:00 p.m.
PLACENTIA WEST Community Services Building 709-443-2100
Monday – Friday: 8:30 a.m. – 4:00 p.m.
ST. MARY’S Medical Complex 709-525-2980
Monday – Friday: 8:30 a.m. – 4:00 p.m.
WHITBOURNE Whitbourne Community Services site 709-759-3340
Monday – Friday: 8:30 a.m. – 4:00 p.m.
Central Zone
BAIE VERTE Baie Verte Peninsula Heath Centre 709-532-4281
Monday – Friday: 8:00 a.m. – 4:00 p.m.
LA SCIE La Scie Clinic 709-675-2429
Monday – Friday: 8:00 a.m. – 4:00 p.m.
BUCHANS A.M. Guy Memorial Health Centre 709-672-3304 or 709-672-3305
Monday – Friday: 8:00 a.m. – 4:00 p.m.
HARBOUR BRETON Connaigre Peninsula Health Centre 709-885-2043
Monday – Friday: 8:00 a.m. – 4:00 p.m.
MOSE AMBROSE Mose Ambrose Community Health Centre 709-888-3541
Monday – Friday: 8:00 a.m. – 4:00 p.m.
ST. ALBAN’S St. Alban’s Community Health Centre 709-538-3738
Monday – Friday: 8:00 a.m. – 4:00 p.m.
BOTWOOD Dr. Hugh Thomey Centre 709-257-2874
Monday – Friday: 8:00 a.m. – 4:00 p.m.
GANDER Bell Place Community Health Centre 709-651-3306
Monday – Friday: 8:00 a.m. – 4:00 p.m.
GRAND FALLS-WINDSOR Excite Building 709-292-6286
Monday – Friday: 8:00 a.m. – 4:00 p.m.
SPRINGDALE Green Bay Health Centre (Valley Vista) 709-673-3911
Monday – Friday: 8:00 a.m. – 4:00 p.m.
NEW-WES-VALLEY Dr. Y.K. Jeon Kittiwake Health Centre 709-536-2405
Monday – Friday: 8:00 a.m. – 4:00 p.m.
GAMBO Dr. Brian Adams Medical Clinic 709-674-4403
Monday – Friday: 8:00 a.m. – 4:00 p.m.
GLOVERTOWN Dr. C. V. Smith Memorial Clinic 709-533-2372 or 709-533-2374
Monday – Friday: 8:00 a.m. – 4:00 p.m.
EASTPORT Eastport Community Health Centre 709-677-2530
Monday – Friday: 8:00 a.m. – 4:00 p.m.
LEWISPORTE Lewisporte Health Centre 709-535-6767
Monday – Friday: 8:00 a.m. – 4:00 p.m.
CHANGE ISLANDS Change Islands Community Health 709-621-6161
Monday – Friday: 8:00 a.m. – 4:00 p.m.
FOGO ISLAND Fogo Island Health Centre 709-266-2221
Monday – Friday: 8:00 a.m. – 4:00 p.m.
TWILLINGATE Notre Dame Bay Memorial Health Centre 709-884-2131
Monday – Friday: 8:00 a.m. – 4:00 p.m.
Western Zone
BURGEO Calder Health Centre 709-886-3350, ext. 4119
Monday – Friday: 8:00 a.m. – 4:00 p.m.
CORNER BROOK Western Memorial Regional Hospital (1st Floor) 709-784-6039
Monday – Friday: 8:00 a.m. – 4:00 p.m.
DEER LAKE Farm Road Building 709-635-7830 or 709-635-7831
Monday – Friday: 8:30 a.m. – 4:30 p.m.
NORRIS POINT Bonne Bay Health Centre 709-458-2211, ext. 260
Monday – Friday: 8:30 a.m. – 4:30 p.m.
PICCADILLY Piccadilly Office 709-642-5772
Monday – Friday 8:30 a.m. – 4:30 p.m.
PORT AUX BASQUES MP Place, Barhaven Drive 709-695-6250
Monday – Friday: 8:30 a.m. – 4:30 p.m.
PORT SAUNDERS Rufus Guinchard Health Centre 709-861-9126, ext. 6
Monday – Friday: 8:30 a.m. – 4:30 p.m.
STEPHENVILLE 149 Montana Drive (2nd Floor) 709-643-8700
Monday – Friday: 8:30 a.m. – 4:30 p.m.
STEPHENVILLE CROSSING Stephenville Crossing Medical Clinic 709-646-3633
Monday – Friday: 8:30 a.m. – 4:30 p.m.
Labrador-Grenfell Zone
HAPPY VALLEY-GOOSE BAY Labrador Health Centre 709-897-3121
Monday – Friday: 8:30 a.m. – 4:00 p.m.
FLOWER’S COVE Flower’s Cove Clinic 709-456-2401 ext. 0
Monday – Friday: 8:30 a.m. – 4:00 p.m.
RODDICKTON Roddickton Clinic 709-457-2215 ext. 4577262
Monday – Friday: 8:30 a.m. – 4:00 p.m.
ST. ANTHONY St. Anthony Misson Store Building 709-454-3054
Monday – Friday: 8:30 a.m. – 4:00 p.m.
PORT HOPE SIMPSON Port Hope Simpson Clinic 709-960-0271 ext. 6
Monday – Friday: 8:30 a.m. – 4:00 p.m.
RIGOLET Rigolet Community Clinic 709-947-3386
Monday – Friday: 8:30 a.m. – 4:00 p.m.
MAKKOVIK Makkovik Community Clinic 709-923-2229
Monday – Friday: 8:30 a.m. – 4:00 p.m.
POSTVILLE Postville Community Clinic 709-479-9851
Monday – Friday: 8:30 a.m. – 4:00 p.m.