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Terms of Use

1. Terms of use

The use of this website (“Site”) is subject to the following terms and conditions and constitutes the Site user’s agreement to these terms and conditions (the “Terms and Conditions of Use”). Newfoundland and Labrador Health Services (“NL Health Services”) reserves the right to change these terms and conditions or any content of this Site at any time without notice. Please review the Terms and Conditions of Use regularly as your continued use of this Site will constitute your agreement to any changes.

If any term or condition set out in these Terms and Conditions of Use is found to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will continue in full force.

These Terms and Conditions of Use are governed by the Province of Newfoundland and Labrador and are deemed to have been entered into by you in the Province of Newfoundland and Labrador.

2. This site does not provide medical advice

The content of this Site is provided for general information purposes only. The content is not intended to replace consultations with a health care professional or to provide medical advice, diagnosis or treatment. Always seek the advice of a physician or other qualified health care provider with any medical or health questions. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.

3. Acceptable use of this site

The following rules apply when accessing or using this Site. You agree that you will not:

i. use this Site in violation of any law, rule or regulation;
ii. interfere with or disrupt this Site or any of our computer systems, servers, networks, databases, software,
iii. hardware or equipment used by or for this Site;
iv. interfere with the use or enjoyment of this Site by others;
v. introduce code which is disruptive or harmful; and/or attempt to gain unauthorized access to our computer systems, servers, networks, databases, software, hardware or equipment, including to: user-restricted areas of this Site; logins and passwords of others; or personal information/personal health information and personal accounts of others.

4. Copyright and submissions

This Site and its content are protected by copyright, trademark and other proprietary rights of NL Health Services or third parties. Except as expressly permitted in these Terms and Conditions of Use, no portion of the Site or its contents, including without limitation images, audio and visual materials, trademarks, slogans, trade names and logos, whether registered or unregistered, may be reproduced in any form, or by any means, or for any purpose, without prior written permission from NL Health Services or the applicable third party. Any unauthorized downloading, redistribution, retransmission, copying, modification or commercial use of the content may be a violation of federal or other law and could result in legal action.

Subject to the preceding paragraph, NL Health Services grants to you a limited license to display, print and use the content of this Site solely for your personal, non-commercial use. Such license is revocable by NL Health Services at any time at the sole option of NL Health Services. In consideration of this limited license, you shall ensure that all copyright, trademark and other proprietary notices are retained on any copy of the Site materials in the same form and manner as on the original.

All information submitted to NL Health Services via the Site shall be deemed and remain the property of NL Health Services and NL Health Services shall be free to use, for any purpose, any ideas, concepts, know-how or other techniques contained in information provided to NL Health Services in accordance with applicable laws.

You agree that any information submitted to NL Health Services does not infringe on the intellectual property rights, including copyright, trademark, trade secret or patent rights, of any third party and you grant NL Health Services the right to provide access to the information on the Site, in compliance with applicable law.

5. Content and links

NL Health Services has used reasonable efforts to ensure the information provided on this Site is accurate when posted. However, NL Health Services does not make any representation or warranty of any kind as to the quality, accuracy, currency or completeness of the content on this Site. NL Health Services does not endorse or recommend any products, services, techniques or procedures mentioned on this Site.

This Site may contain links to websites and servers maintained by third parties over whom NL Health Services has no control. These links have been provided solely as a convenience for users of this Site and do not constitute an endorsement by NL Health Services of such third-party sites. NL Health Services makes no representations regarding the content, accuracy or timeliness of materials on such third-party websites or the security or reliability of these third-party sites. NL Health Services encourages users to review any Privacy and Security Statements/Policies, Terms of Use, Disclaimers and other terms or conditions governing the use of these third-party sites when assessing the quality, accuracy, currency or completeness of their content and/or whether or not to access these sites.

You may see links on this Site to pages on former agencies and/or health authorities’ websites that are now controlled by NL Health Services (referred to as “Subsites”). These Terms and Conditions of Use apply to any pages on those Subsites that you access through the links on this Site. However, if you access pages on a Subsite directly, you must comply with that Subsite’s terms of use.

6. No warranty

Use of this Site and its contents is at your own risk. This Site and its contents are provided strictly “as is” and without warranty of any kind, expressed or implied. Any information on this Site represents the opinions of the authors and not of NL Health Services. NL Health Services does not guarantee or warrant the quality, accuracy, completeness, timeliness, appropriateness or suitability of the information on the Site or of any product or services referenced on the Site. NL Health Services assumes no obligation to update the information or advise on further developments concerning topics mentioned. The information on this Site may be changed from time to time without notice.

NL Health Services disclaims all warranties, representations, covenants and conditions regarding use of the Site or any linked websites or linked social media platforms or the information on the Site or any linked websites or linked social media platforms, including all implied warranties or conditions of merchantability; merchantable quality; fitness for a particular purpose; non-infringement; safety; quality; freedom from defects or that defects will be corrected; uninterrupted, virus-free or error-free use of this Site or any linked websites or linked social media platforms; whether expressed or implied, or arising from operation of law, course of performance,  course of dealing, usage or trade practice or otherwise.

7. Disclaimer of liability

NL Health Services, its affiliated physicians, employees, directors, officers, agents, independent contractors and any other parties involved in the creation, production or delivery of the Site, including the provision of the information, disclaim any responsibility and shall not be liable for any damages, claims, liabilities, costs or obligations of any kind whatsoever including any direct, indirect, special, incidental, consequential, punitive, exemplary or other damages whatsoever and howsoever caused, arising out of or in connection with the use or misuse of the Site or the information on the Site or any linked websites or linked social media platforms, reliance on the Site information or any linked websites or linked social media platforms, or the inability to use the Site or any linked websites or linked social media platforms, whether such damages arise in contract, tort, negligence, equity or statute law.

8. Non-confidentiality and security

The Internet is not a secure medium and privacy cannot be ensured. Information provided to NL Health Services by virtue of this Site will be received by NL Health Services on a non-confidential basis. NL Health Services also recommends the use of appropriate security, antivirus and other protective software to help reduce internet security risks.

NL Health Services assumes no liability for the delay, failure, interruption or corruption of any data transmitted in connection with this Site and does not warrant that the Site is free of infection, viruses, worms, or code that manifest contaminating or destructive properties.

NL Health Services’ security practices are continually evolving to ensure that the integrity and confidentiality of information and systems are maintained. NL Health Services use up-to-date security safeguards to protect its networks and websites from misuse, alteration, copying, disclosure, destruction, monitoring or unauthorized sharing of information and damage. The safeguards deployed include the use of security software and encryption protocols and involve physical, technical and procedural controls to protect information behind the firewall.

9. Governing law

This Site is administered by NL Health Services which is in Newfoundland and Labrador, Canada. Any matter arising out of the use of this Site shall be governed by the laws of the Province of Newfoundland and Labrador and the federal laws of Canada. By using this Site, you agree to irrevocably submit to the exclusive jurisdiction of the courts in the Province of Newfoundland and Labrador and/or the Federal Court of Canada.

10. Online comments

NL Health Services reserves the right to determine which comments are acceptable for NL Health Services’ social media sites and may remove or modify any communication that does not follow these terms. In addition, NL Health Services may, at its sole discretion, terminate a user’s ability to post comments to any social media site for repeated or excessive violations of these standards or when NL Health Services has a reasonable basis to believe that the user’s comments may cause harm if published.

11. Third party content

NL Health Services is not responsible for any content that third parties publish, post, upload, distribute, disseminate or otherwise transmit via social media. Any content, views, opinions and/or responses to questions uploaded, expressed or submitted by the creators, sponsors, advertisers or users of social media other than the content provided by NL Health Services, are solely the views, opinions and responsibility of the company or person submitting them and do not necessarily reflect the opinions of NL Health Services.

NL Health Services reserves all rights relating to NL Health Service’s social media accounts including, but not limited to, all rights to add, remove or modify any of its content or material posted on the accounts and discontinue the accounts.

NL Health Services does not monitor the general content of blog entries. The content of postings is the responsibility of the person making them and should not reveal any personal information or personal health information, identifying information of yourself or others or confidential/private information of any kind. By making a posting you specifically acknowledge that NL Health Services assumes no liability for any defamatory, offensive or illegal conduct by you or third parties, or protection of any sensitive information willingly posted by users.

12. Privacy

Keep in mind, comments and postings to NL Health Services social media sites are not private and can be seen by other people. NL Health Services recommends that users do not post anything that they would not want everyone on the Internet to read. NL Health Services cautions against posting information that could make users vulnerable to financial or medical identity theft, such as financial information or insurance numbers. In addition, for the privacy of our users, NL Health Services recommends that hospital room numbers or any other private information not be posted to social media sites.

Any information that you provide to or through a social media platform or other third-party website is not collected or controlled by NL Health Services. Social media platforms or other third-party websites are not bound by these Terms and Conditions of Use. You should review the privacy policies of any linked website or social media platforms before accessing their websites or services or providing any information, personal or otherwise. Others may not comply with the same privacy laws, policies and practices as NL Health Services.

When you visit the Site, NL Health Services will not collect your personal information or personal health information unless you choose to use and/or receive online services that require it.