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Virtual ER Availability at Dr. Y. K. Jeon Kittiwake Health Centre

Service Closures & UpdatesPublic Service AnnouncementsCentral
Posted: September 26, 2024

Newfoundland and Labrador (NL) Health Services advises the public that emergency services at Dr. Y.K. Jeon Kittiwake Health Centre in New-Wes-Valley are being supported through a Virtual ER physician from:

  • Friday, September 27 at 8:00 a.m. until Monday, September 30 at 8:00 a.m.
  • Thursday, October 3 at 8:00 a.m. until Friday, October 4 at 8:00 a.m.

Virtual ER: Virtual ERs help ensure emergency care coverage 24 hours per day, seven days per week to emergency departments that may experience challenges with local physician coverage. During a virtual ER, residents can proceed to the ER at Dr. Y.K. Jeon Kittiwake Health Centre as usual. There will be a health-care professional onsite, as well as a physician or nurse practitioner (NP) by video. In many respects, a Virtual ER operates the same as a traditional Emergency Room. For more on Virtual ERs, please visit our website.

Other InformationNL Health Services’ Health Hub is available to ALL residents of Central Newfoundland who have non-emergent medical issues and do not have a family physician. Health Hub clinics are open Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday and Sunday from 12:00 p.m. to 6:00 p.m. Hours of operation are dependent on physician availability. To reach the Health Hub, please call the Gander Medical Clinic at 709-381-0112 or 709-381-0338 or the Killick Clinic in Grand Falls-Windsor at 709-292-8404. Patients should expect an increase in wait times for both in person and virtual appointments at Health Hub sites.

811 HealthLine is available 24/7 to provide:

  • medical advice (including virtual nurse practitioner appointments which can usually be accommodated within three days);
  • health information; and
  • support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

For the most up-to-date information on temporary service closures throughout the province, please visit: https://nlhealthservices.ca/find-health-care/updates/.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for people of the New-Wes-Valley area.

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