Virtual ER Availability at Central Zone Sites

Newfoundland and Labrador (NL) Health Services advises the public that emergency services are being supported through a Virtual ER physician at the following Central Zone sites:

Connaigre Peninsula Health Centre, Harbour Breton

• Monday, November 25 at 6:00 p.m. until Tuesday, November 26 at 8:00 a.m.

Dr. Y.K. Jeon Kittiwake Health Centre, New-Wes Valley

• Friday, November 22 at 8:00 a.m. until Sunday, November 24 at 8:00 a.m.

• Wednesday, November 27 at 8:00 a.m. until Friday, November 29 at 8:00 a.m.

Virtual ER: Virtual ERs help ensure emergency care coverage 24 hours per day, seven days per week to emergency departments that may experience challenges with local physician coverage. During a virtual ER, residents can proceed to the ER as usual. There will be a health-care professional onsite, as well as a physician or nurse practitioner (NP) by video. In many respects, a Virtual ER operates the same as a traditional Emergency Room. For more on Virtual ERs, please visit our website. 

Other Information: NL Health Services’ Health Hub is available to ALL residents of Central Newfoundland who have non-emergent medical issues and do not have a family physician. Health Hub clinics are open Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday and Sunday from 12:00 p.m. to 6:00 p.m. Hours of operation are dependent on physician availability. To reach the Health Hub, please call the Gander Medical Clinic at 709-381-0112 or 709-381-0338 or the Killick Clinic in Grand Falls-Windsor at 709-292-8404. Patients should expect an increase in wait times for both in person and virtual appointments at Health Hub sites. 

811 HealthLine is available 24/7 to provide: 

• medical advice (including virtual nurse practitioner appointments which can usually be accommodated within three days); 

• health information; and 

• support in a mental health crisis. 

For more information, please visit: https://www.811healthline.ca/. 

For the most up-to-date information on temporary service closures throughout the province, please visit: https://nlhealthservices.ca/find-health-care/updates/. 

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador

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