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News Centre

Media Toolkit

NL Health Services recognizes that the media are critical partners in helping to inform the public and to share a variety of messages about the organization’s programs and services, along with other public health and health-related information. NL Health Services respects the media’s interest to obtain information about the organization.

NL Health Services makes every effort to work with the media by being open, accountable, transparent and responsive with timely and accurate information; however, standards for communication with the media must first and foremost protect privacy.

Release of client information

NL Health Services has a moral and legal obligation to protect the privacy and confidentiality of the personal information and personal health information of our patients, clients, residents, staff and physicians as defined by legislation. NL Health Services is required to balance the public interest with the right to privacy in accordance the Access to Information and Protection of Privacy Act (ATIPPA) and the Personal Health Information Act (PHIA).

Site visits

To protect the privacy of patients, clients, residents, staff and physicians, all visits by media to NL Health Services sites (including access to patient rooms, parking garages, clinics, office spaces, etc.) are authorized by the Communications department.

Contact us

All media inquiries are facilitated by the Communications department, including requests for interviews with physicians and/or employees, as well as interviews with patients, clients or residents in a NL Health Services facility. Inquiries are routinely facilitated during business hours.

Media policies

Please refer to the policy in the area related to your media inquiry.

Media Relations Policy
Media Access to Central Health Property
Release of Information to Media Policy

Eastern Rural/Urban
Media Relations Policy

Media Relations Policy

Newsroom – Media Kit

Media contacts

Adam Randell
Communications Officer
Telephone: 709-572-5471

Eastern Rural/Urban & Provincial
Mikaela Etchegary
Media Relations Manager
Telephone: 709-777-1412

Jeanette O’Keefe
Director of Communications
Telephone: (709) 285-8303

Tara Pye
Regional Director of Communications
Telephone: 709-784-5252