Temporary Closure of Emergency Services and Virtual ER at A.M. Guy Memorial Health Centre

Newfoundland and Labrador (NL) Health Services advises the public that the following temporary changes to the availability of emergency services at A.M. Guy Memorial Health Centre in Buchans due to human resource challenges.

Saturday, November 25

• Virtual ER at 8:00 a.m. until 4:00 p.m.
• Temporary CLOSURE at 4:00 p.m. until 8:00 p.m.
• OPEN at 8:00 p.m. until Friday at 8:00 a.m.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to Central Newfoundland Regional Health Centre in Grand Falls-Windsor. If you are unsure if you should go to the emergency department, please call the 811 HealthLine.

When a Virtual ER is operating, residents can proceed to the ER at Connaigre Peninsula Health Centre as usual. There will be a health-care professional onsite, as well as a physician or nurse practitioner (NP) by video. For more on Virtual ERs, please visit our website.

Other Information: NL Health Services’ Health Hub is available to ALL residents of Central Newfoundland who have non-emergent medical issues, who do not have a family physician or whose family physician is not available. Health Hub clinics are open Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday and Sunday from 12:00 p.m. to 6:00 p.m. Hours of operation are dependent on physician availability. To reach the Health Hub, please call the Gander Medical Clinic at 709-381-0112 or 709-381-0338 or the Killick Clinic in Grand Falls-Windsor at 709-292-8404. Patients should expect an increase in wait times for both in person and virtual appointments at Health Hub sites.

For more information on Health Hubs, please visit our website.

811 HealthLine is available 24/7 to provide:

• medical advice (including virtual nurse practitioner appointments which can usually be accommodated within three days);
• health information; and
• support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca.

For the most up-to-date information on temporary service closures throughout the province, please visit: https://nlhealthservices.ca/find-health-care/updates.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of the Buchans area.

-30-