Update: Virtual ER Available at Dr. Y. K. Jeon Kittiwake Health Centre
Newfoundland and Labrador (NL) Health Services advises the public of the following temporary changes to the availability of emergency services at Dr. Y.K. Jeon Kittiwake Health Centre in New-Wes-Valley due to human resource challenges.
Friday, December 8
- Virtual ER at 8:00 a.m. until 6:00 p.m.
Friday, December 8 – Monday, December 11
- Temporary CLOSURE at 6:00 p.m. until Monday at 8:00 a.m.
Monday, December 11
- Virtual ER at 8:00 a.m. until Tuesday at 6:00 p.m.
Tuesday, December 12
- Temporary CLOSURE at 6:00 p.m. until Wednesday at 8:00 a.m.
Wednesday, December 13
- Virtual ER at 8:00 a.m. until Thursday at 6:00 p.m.
Thursday, December 14
- Temporary CLOSURE at 6:00 p.m. until Friday at 8:00 a.m.
In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to James Paton Memorial Regional Health Centre in Gander. If you are unsure if you should go to the emergency department, please call the 811 HealthLine.
When a Virtual ER is operating, residents can proceed to the ER at Dr. Y.K. Jeon Kittiwake Health Centre as usual. There will be a health-care professional onsite, as well as a physician or nurse practitioner (NP) by video. For more on Virtual ERs, please visit our website.
Other Information: NL Health Services’ Health Hub is available to ALL residents of Central Newfoundland who have non-emergent medical issues, who do not have a family physician or whose family physician is not available. Health Hub clinics are open Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday and Sunday from 12:00 p.m. to 6:00 p.m. Hours of operation are dependent on physician availability. To reach the Health Hub, please call the Gander Medical Clinic at 709-381-0112 or 709-381-0338 or the Killick Clinic in Grand Falls-Windsor at 709-292-8404. Patients should expect an increase in wait times for both in person and virtual appointments at Health Hub sites.
For more information on Health Hubs, please visit our website.
811 HealthLine is available 24/7 to provide:
- medical advice (including virtual nurse practitioner appointments which can usually be accommodated within three days);
- health information; and
- support in a mental health crisis.
For more information, please visit: https://www.811healthline.ca/.
For the most up-to-date information on temporary service closures throughout the province, please visit: https://nlhealthservices.ca/find-health-care/updates/.
NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for people of the New-Wes-Valley area.
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