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Our Organization

Overview

Newfoundland and Labrador (NL) Health Services is responsible for delivering quality health-care to approximately 541,000 Newfoundlanders and Labradorians. The provincial health authority is supported by over 23,000 employees and physicians who together work to improve the health and well-being of every person, in every community. Guided by the vision of Health Accord NL, NL Health Services offers a comprehensive range of health-care programs and services through a wide network of facilities, clinics, and community services across five zones: Central, Eastern-Rural, Eastern-Urban, Labrador-Grenfell, and Western. 

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The provincial health authority aims to transform the health system to provide high-quality health care to all residents of the province. The goal of this transition is to improve the health of the people of Newfoundland and Labrador and to create a more integrated, accessible, technologically-enhanced, equitable and sustainable health system. 

As a teaching institution, NL Health Services remains closely affiliated with Memorial University of Newfoundland and Labrador and has close ties with the College of the North Atlantic and other post-secondary institutions. 

Annual General Meeting 2023-24 

On September 27, 2024, NL Health Services held its first Annual General Meeting (AGM) showcasing its performance during the 2023-24 fiscal year. Presentations were made by Robert Andrews, KC, Chair of the Board of Trustees, and Karen Stone, KC, CEO (Interim). 

Click here to watch a recording of the AGM.

The 2023-24 Annual Performance Report outlines the progress made during the first fiscal year of NL Health Services and its Strategic Plan 2023-24 (link located below). The results highlighted in this report demonstrate the tremendous progress that NL Health Services has made towards achieving the goals and objectives within four priority areas: Transformation, Our People, Access and Quality. 

As part of our AGM, we’re proud to present a showcase of some of our many accomplishments from the 2023-24 fiscal year. Learn more in these storyboards and video.

Strategic Plan (2024-26), NL Health Services

Strategic Plan (2024-26)

NL Health Services’ 2024-26 Strategic Plan outlines the vision, mission and values and summarizes the strategic priorities of the provincial health authority.

Strategic plan reports are accessible below:

Learn More About NL Health Services