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Virtual Emergency Services at Labrador South Health Centre

Service Closures & UpdatesPublic Service AnnouncementsLabrador-Grenfell
Posted: December 20, 2023

Newfoundland and Labrador (NL) Health Services is experiencing a temporary change of service at the Labrador South Health Centre in Forteau due to human resources challenges. On-site emergency services for this site are currently being supported through a Virtual ER physician from: 

  • Saturday, December 23, 2023, at noon until Friday, January 12, 2024, at noon. 

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to their nearest emergency department. If you are unsure if you should go to the emergency department, please call the 811 HealthLine. 

When a Virtual ER is operating, residents can proceed to Labrador South Health Centre where there will be a health-care provider available to support patient care on-site and assist with virtual care. In many respects, a Virtual ER operates the same as a traditional Emergency Room. 

  • A patient requiring emergency health services would present to the health centre. 
  • The patient will be seen and assessed by a registered nurse (RN) and/or nurse practitioner (NP). 
  • The patient will be assessed by a physician virtually and managed with the support of the team on the ground.  
  • As required, patients would be transported to the nearest hospital to further manage their needs. 

811 HealthLine is available 24/7 to provide: 

  • medical advice (including virtual nurse practitioner appointments which can usually be accommodated within three days); 
  • health information; and  
  • support in a mental health crisis.  

For more information, please visit: https://www.811healthline.ca/. 

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for people of the Labrador area. 

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