CorCare

In the largest health-care system implementation ever launched in Newfoundland and Labrador, CorCare will replace many digital health systems with one province-wide health information system (HIS), that will enable the collection, management, storage and transmission of patients’ electronic medical records and will optimize health-care delivery.

Vision

To transform the health-care system by creating a unified electronic patient record through CorCare, connecting clinical information across Newfoundland and Labrador’s health services to improve outcomes for patients, clients and long-term care residents, using modern digital tools and aligning with the objectives of the Health Accord NL.

Goal

To adopt a leading-edge HIS to advance health-care delivery across Newfoundland and Labrador. In alignment with Health Accord NL, CorCare will help transform health-care delivery by standardizing and improving health information across the province. CorCare, will provide a single aggregation point for retrieving patient health information and serve as a documentation system for a variety of health professionals.

Guiding Principles

Implement a patient-first approach, every day, in all decisions.

Implement features according to the contract – if we bought it, we’ll use it.

Make decisions quickly, to support excellence in care, and to ensure we can deliver our transformation on time.

Foster an environment of transparency, collaboration, respect and success.

Simplify, standardize, modernize and optimize care delivery.

Adopt the Canadian Foundation System – deviations are exceptions and will be escalated for appropriateness and approval.

Deliver what we promise and only promise what we can deliver.

Celebrate and enjoy the journey.

Project Status

We are currently in the workflow design phase of CoreCare implementation, which coincides with the start of system build.

During this phase, the team follows leading practices as we adopt the Canadian Foundation System, engaging governance groups in decision making, building and configuring the system for NL Health Services, and preparing for product testing.

Our next phase is testing and readiness and is targeted to begin in April. During this phase, we will be closely engaged with key audiences impacted by this transformation.

Clinician engagement and resources

Welcome to CorCare!

We are happy to officially reintroduce you to CorCare, our new health information system (HIS). Previously known by various names such as HIS, Starling, and Epic, CorCare will now serve as the unified identity for both the project and the system. At its core, CorCare is dedicated to prioritizing the needs of our patients, clients, long-term care residents and providers, ensuring enhanced outcomes and high-quality care across the province.

Clinicians are a key part of this transformation. We rely on the commitment of physicians around the province to support, add insight and address impacts of the oncoming transformation caused by CorCare.

If you have any questions our would like to learn more, please reach out to corcare@nlhealthservices.ca. We would be happy to assist you.

What is CorCare and how will it affect me?

At go-live in April 2026, physicians working within NL Health Services will transition to CorCare.
Community providers will continue to have access to HEALTHeNL and will also be provided with access to EpicCare Link.
EpicCare Link will connect Med Access users, and other non-NL Health Services clinicians, to CorCare, with electronic referrals, secure communication, electronic lab and imaging ordering and full chart viewing access.
EpicCare Link will have the same viewing uses of the health information viewer, in addition to new features such as paperless ordering of investigations, new notifications (e.g., notification of patient death during hospital stay,) bidirectional communication with NL Health Services providers, and more.
Patients will be able to use a patient portal to access their personal health record.

Get involved in the transformation

CorCare is a transformational initiative that spans our entire provincial health authority and will impact the entire province. There are numerous opportunities for you to get involved. Your participation is welcomed and crucial to making CorCare a success.

Future participation opportunities include responding to expressions of interest for specialty review experts to help design clinical content and workflows, requests for super users to support training and readiness, and clinician builders to collaborate with the build team for specialty success.

Please keep an eye-out for emails and upcoming meeting invites for information on how to get involved.

Contact us

Have questions? Let us help you find the answer.

Reach out to or email corcare@nlhealthservices.ca, and a team member will be happy to assist you.