Cybersecurity

We are committed to protecting the privacy and confidentiality of your personal information through a comprehensive cybersecurity program. By centralizing security controls, policies, and training, we safeguard our organization, and the personal data entrusted to us. Our goal is to create a secure environment for health providers to deliver high quality care, knowing personal information is protected by the highest security standards. We continually manage cyber risks by implementing best practices to enhance and maintain patient privacy and security.

ⓘ Disclaimer

Newfoundland and Labrador (NL) Health Services is aware that fraudulent social media and online accounts may falsely claim to represent our organization. These scams may use our name, logo, photos or similar branding to appear legitimate and may attempt to mislead or deceive members of the public.  

Fraudulent accounts may: 
Ask for personal or financial information 
Offer jobs, interviews or services that are not legitimate 
Request payment or direct you to suspicious links 
Use messaging or comments to create urgency or fear 

If you believe you have encountered a fraudulent account or page impersonating
NL Health Services, do not engage with it and do not share any personal information.

NL Health Services is working on verifying all of our official channels. We do not communicate through unofficial accounts or private profiles. Our official digital channels include:

• nlhealthservices.ca
• engage.nlhealthservices.ca
• hi.easternhealth.ca
• workinhealthnl.ca
• nlhs.service-now.com/nlhsjobs
• facebook.com/NLHealthServices
• @NL_HealthServices (Instagram)
• @NLHSdocs (Instagram)
• linkedin.com/company/nl-health-services 
• linkedin.com/showcase/nlhealthservices-physician
• @NL_HealthServ on X
  
  If a page or account is not linked from our website, it may not be legitimate.  

What you can expect from us

• Information is shared publicly through our website, official social media accounts, or official email communications. 
• Recruitment and service-related communications follow clear and professional processes.
• Requests for personal information are limited, appropriate and occur only at specific stages (e.g., after a formal job offer).

What you will never see from NL Health Services 

• Request or payment, fees or deposits of any kind.
• Job offers or interviews conducted through social media or messaging apps. 
• Requests for banking information, identification documents or passwords via social media.
• Pressure to act immediately or threats if you do not respond.

If something feels unusual, urgent or inconsistent with how a public health authority would normally communicate, pause and verify.  

What to do if you see a fraudulent page or account 

• Do not engage
  Do not reply, click links, follow the page or share any information. 
• Report the account
  Use the reporting tools on the social media platform to flag the page or account as impersonation or fraud.
• Verify with us
  Visit nlhealthservices.ca to confirm critical information or contact by email or telephone if you are unsure.
  
• Warn others
  If appropriate, encourage friends and family to rely on official NL Health Services channels for accurate information.

Our commitment to public safety and trust
NL Health Services is committed to providing safe, transparent and reliable communication. We actively report impersonation to platform providers when it occurs. Your vigilance helps protect our communities and ensure people receive accurate health information from trusted sources.