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Wildfire Information

NL Health Services is actively monitoring wildfires in the province. We remain in close contact with emergency officials and will communicate any changes as the situation evolves.

If you are experiencing a medical emergency, please call 911 immediately. For all non-emergency medical support, please call the 811 HealthLine.

Mental health support

We understand this may be a stressful and uncertain time. Mental health resources and supports are available at this link:

Air quality

Wildfire smoke presents serious health risks for those exposed, especially high-risk populations such as seniors, pregnant people and children. To learn more, please visit:

Latest information on wildfires

For the latest information on wildfires in Newfoundland and Labrador, please visit the provincial government webpages NL Active Wildfire Dashboard and www.gov.nl.ca/alerts. 

Service changes and updates

For service changes/updates and changes to NL Health Services’ facility operations visit the News Centre and
Service Updates pages.

 

Eastern: Avalon Peninsula

The following NL Health Services facilities are closed due to the wildfires and evacuation orders: 

 

Health-care services continue to be available at alternate sites across the Eastern-Rural Zone. Mental health and addictions and primary health-care staff are also on-site at the reception centres: 

  • Carbonear Academy, 88 Valley Road, Carbonear
  • Villanova Junior High, 2697 Topsail Rd., Conception Bay South. 

Temporary Closure of Holyrood Community Services Building

 

The Holyrood Community Services Building is currently closed due to the wildfire in the area and the evacuation order. 

Health-care services continue to be available at alternate sites across the Eastern-Rural Zone. Where appropriate, individuals are being contacted directly and offered virtual appointments for services including public health, community health nursing, mental health and addictions and occupational therapy. 

Health-care support
NL Health Services recognizes that this may be a difficult time for people and encourages them to avail of mental health resources, if necessary. The following health-care resources are available: 

  • Virtual and in-person mental health counselling:
    • Monday to Friday, 9:00 a.m. – 3:30 p.m. For more information, call 709-752-4903.
    • Individuals can also connect with a mental health and addictions professional at Villanova Junior High, 2697 Topsail Rd, Conception Bay South from 9:00 a.m. to 8:00 p.m.
  • Primary health care and community navigation:
    • Primary health care is available to assist with community navigation from Monday to Friday 9:00 a.m. – 3:30 p.m. For more information, please call 709-525-2980.
    • Primary care staff are also on-site at Villanova Junior High, 2697 Topsail Rd, Conception Bay South offering in-person and virtual primary care appointments on a drop-in basis from 9:00 a.m. to 8:00 p.m. 
  • Community supports: 
    • Eastern-Rural Zone community supports intake line at 709-786-5217 (during regular business hours) or 1-833-752-3558 (after hours). 
    • Eastern-Urban Zone (for Seal Cove area) community supports intake line at 709-752-4835 (during regular business hours) or 1-833-752-3558 (after hours). Individuals can also call the nursing intake number at 709-752-4942 (during regular business hours). 
    • Clients with a scheduled appointment should contact their service provider to reschedule, as needed. 
    • Community Supports staff will also be available on-site at Villanova Junior High, 2697 Topsail Rd, Conception Bay South from 9:00 a.m. to 8:00 p.m. on Saturday (August 9, 2025) and Sunday (August 10, 2025).
  • Prescriptions: 
    • If people have questions about their prescriptions they can go to a local pharmacy who would have access to their prescription online and should be able to assist.
    • Individuals can also call 709-945-6550 if they have questions.  

Temporary Closure of Western Bay Medical Clinic

 

The Western Bay Medical Clinic is currently closed due to the wildfire in the area and the evacuation order.

Health-care services continue to be available at alternate sites across the Eastern-Rural Zone. 

Health-care support
NL Health Services recognizes that this may be a difficult time for people and encourages them to avail of mental health resources, if necessary. The following health-care resources are available: 

  • Virtual and in-person mental health counselling:
    • Monday to Friday, 9:00 a.m. – 3:30 p.m. For more information, call 709-945-6513.
    • Individuals can also connect with a mental health and addictions professional at Carbonear Academy, 88 Valley Road, Carbonear from 9:00 a.m. to 8:00 p.m. 
  • Primary health care and community navigation:
    • Primary health care is available to assist with community navigation from Monday to Friday 9:00 a.m. – 3:30 p.m. For more information, please call 709-945-6550.
    • There is also a temporary primary care clinic on-site at Carbonear Academy, 88 Valley Road, Carbonear that is offering in-person and virtual care primary care appointments on a drop-in basis from 9:00 a.m. to 8:00 p.m. 
  • Prescriptions: 
    • If people have questions about their prescriptions they can go to a local pharmacy who would have access to their prescription online and should be able to assist. Individuals can also call 709-945-6550 if they have questions.    
  • Community supports:
    • Community Supports staff will be on-site at Carbonear Academy, 88 Valley Road, Carbonear from 9:00 a.m. to 8:00 p.m.
    • Eastern-Rural Zone community supports intake line at 709-786-5217 (during regular business hours) or 1-833-752-3558 (after hours). 
    • Clients with a scheduled appointment should contact their service provider to reschedule, as needed.

Central

NL Health Services continues to monitor the wildfire in Central Newfoundland. NL Health Services facilities in the area are not impacted at this time, and operations are ongoing. We remain in close contact with emergency officials and will communicate any changes as the situation evolves. 

Residents of the Connaigre Peninsula with questions surrounding an upcoming appointment, are asked to call the booking office number on the appointment letter. 

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Published on: August 7, 2025

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