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Phone Line for Appointment Cancellations Due to Ongoing Wildfires

August 15, 2025

Newfoundland and Labrador (NL) Health Services advises the public that a temporary phone line has been set up for individuals to call if they need to cancel their appointment due to the ongoing wildfires and evacuation orders/alerts.

Individuals who need to cancel their appointment in the Eastern Zones due to the wildfires can call 1-844-528-1400.

  • This phone line is currently available 8:00 a.m. to 4:00 p.m., Monday to Friday.
    • Please note that hours of operation may be extended and the latest information will be posted to NL Health Services’ Wildfire Information webpage.
  • Individuals are asked to have their MCP card and their appointment letter available when they call, if possible.
  • Individuals who call the phone line will be contacted at a later date by the relevant program to reschedule their appointment.

For the latest health-care updates during wildfires in the province, please visit https://nlhealthservices.ca/news-centre/wildfire-information/.

For the latest official information on wildfires in Newfoundland and Labrador, please visit the provincial government webpages NL Active Wildfire Dashboard and www.gov.nl.ca/alerts.

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Published on: August 15, 2025

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