Newfoundland and Labrador (NL) Health Services is providing an update on the new Urgent Care Centre (east), located at 28 Stavanger Drive in St. John’s. The centre is continuing to see a high number of patients since opening, with approximately 100 patients receiving care on January 12, 2026. We anticipate that the centre may continue to see an increase in demand. If the centre is unable to see new patients due to the daily demand, the phone number (709-777-9111) and voicemail will be updated to advise patients. Before presenting to the urgent care centre, individuals may wish to call ahead.

While the urgent care centre is currently offering walk-in services, individuals will also have the option to book appointments starting on January 20, 2026. Further details on how to book appointments will be provided.

Learn more: Urgent care and how it differs from emergency care

Urgent care bridges the gap between emergency rooms and primary care, offering a different type of care for illnesses or injuries that need quick medical attention but that are not serious enough to require an emergency room visit or immediate hospitalization.

Examples of mild to moderate conditions that are appropriate for urgent care include (but are not limited to):

• injury assessment (such as sprains, strains and minor breaks);
• skin infections, burns and cuts;
• respiratory infections with fever, cough and/or shortness of breath;
• stomach illness with nausea, vomiting and/or diarrhea; and
• urinary tract infections.

For more information about urgent care services, please visit: https://nlhealthservices.ca/servicelisting/urgent-care/.

Urgent care is not suitable for serious medical problems such as chest pain, breathing problems or stroke or stroke-like symptoms. These conditions, among others, require emergency care. To learn more about emergency care, please visit: https://nlhealthservices.ca/servicelisting/emergency-services/.

Other options for care

In person primary care at the Community Walk-In Clinic (50 Mundy Pond Road, St. John’s). Individuals can call 709-777-1707 or text 1-877-709-2005 to determine availability at the clinic.

Virtual primary care is available to those who do not have a family doctor or nurse practitioner through video or phone call appointments. Learn more: https://virtualcarenl.ca/virtual-primary-care/

811 HealthLine is available 24/7 to provide:

• medical advice (including virtual nurse practitioner appointments);
• health information; and
• support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

In case of emergency: If you are experiencing a medical emergency, please dial 911 or proceed to your nearest emergency department.

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