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Doing business with NL Health Services

In accordance with the Public Procurement Act (PPA), open call opportunities are posted to our MERX site. To access and respond to open calls, visit MERX site to log-in or register. 

Important: Registration to view and respond to open calls is free. On the registration page, select “Pay As You Go – Free” and follow the steps to complete the process.

 To learn more about the MERX platform and its features, please visit: www.merx.com/public/Help to watch online tutorials.

If you have any questions about our sourcing activities, please email us at: open.calls@centralhealth.nl.ca.

Supplier distribution list

To join the supplier distribution list, please email vendor.relations@centralhealth.nl.ca with the email address(es) you would like included. 

This distribution list is used to share information and updates regarding supply chain activities, including a quarterly supplier partner newsletter. Please note that individual open call opportunities will not be shared from this email account.

Supplier relationship management

Our team has developed a Supplier Performance Management program using the following Supplier Performance Management Framework. This program will continue to develop and evolve over time and updates will be posted to this site.

We have developed a Compliments and Complaints Handling Guide to encourage all interest holders to share feedback. This guide provides helpful principles and advice for internal and external interest holders and emphasizes the value of feedback to improve our processes.

Standard privacy clause

Suppliers and contractors to provincial health authority are collectively bound and obligated to adhere to the provisions of the Newfoundland and Labrador Personal Health Information Act; the Access to Information and Protection of Privacy Act; and all other relevant statutes and regulations. Further, all personal, personal health, and business information obtained through affiliation with the provincial health authority and its Open Call processes are confidential and must be secure from unauthorized access, use, modification, disclosure and/or disposal in accordance with provincial health authority’s policies and procedures regarding same. Service providers are collectively accountable under the legislation and bound by an Oath/Affirmation of Confidentiality to maintain the privacy and security of all information obtained through affiliation with the provincial health authority.

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Last updated on: March 30, 2025

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