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Virtual ER Availability at Central Zone Sites

Newfoundland and Labrador (NL) Health Services advises the public that emergency services are being supported through a Virtual ER physician at the following Central Zone sites:

A.M. Guy Memorial Health Centre, Buchans

  • Tuesday, November 18 at 2:00 p.m. until Friday, November 21 at 8:00 a.m.

Baie Verte Peninsula Health Centre, Baie Verte

  • Sunday, November 16 at 8:00 a.m. until Monday, November 17 at 8:00 a.m.
  • Tuesday, November 18 at 8:00 a.m. until Wednesday, November 19 at 8:00 a.m.
  • Thursday, November 20 at 8:00 a.m. until Friday, November 21 at 8:00 a.m.

Dr. Y.K. Jeon Kittiwake Health Centre, New-Wes-Valley

  • Sunday, November 16 at 9:00 a.m. until Friday, November 21 at 8:00 a.m.

Green Bay Health Centre, Springdale

  • Friday, November 14 at 8:00 a.m. until Saturday, November 15 at 8:00 a.m.

Lewisporte Health Centre, Lewisporte

  • Thursday, November 20 at 4:30 p.m. until Friday, November 21 at 8:00 a.m.

When a virtual ER is operating: Residents can proceed to the ER as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department staff will be supported by a physician who will be available virtually.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.

Other information:

811 HealthLine is available 24/7 to provide:

  • medical advice (including virtual nurse practitioner appointments);
  • health information; and
  • support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador. 

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Published on: November 13, 2025

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