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Service updates
Please note:
- This page is updated regularly and notices are removed when regular operations resume.
- Examples of service updates posted to this page include but are not limited to: temporary closure of emergency services, virtual emergency services, telephone/internet disruptions at health-care facilities/clinics and visitor restrictions/precautions.
- Efforts are made to contact patients/clients directly in the event that appointment-based services are rescheduled.
Newfoundland and Labrador (NL) Health Services advises the public that emergency services are being supported through a Virtual ER physician at the following Central Zone sites:
A.M. Guy Memorial Health Centre, Buchans
Friday, April 3 at 10:00 a.m. until Friday, April 10 at 8:00 a.m.
Baie Verte Peninsula Health Centre, Baie Verte
Friday, April 3 at 8:00 a.m. until Friday, April 10 at 8:00 a.m.
Connaigre Peninsula Health Centre in Harbour Breton
Monday, April 6 at 8:00 a.m. until Tuesday, April 7 at 8:00 a.m.
Thursday, April 9 at 8:00 a.m. until Friday, April 10 at 8:00 a.m
Dr. Y.K. Jeon Kittiwake Health Centre, New-Wes-Valley
Friday, April 3 at 8:00 a.m. until Friday, April 10 at 8:00 a.m.
Lewisporte Health Centre, Lewisporte
Friday, April 3 at 4:30 p.m. until Saturday, April 4 at 8:00 a.m.
Monday, April 6 at 4:30 p.m. until Tuesday, April 7 at 8:00 a.m.
Thursday, April 9 at 4:40 p.m. until Friday, April 10 at 8:00 a.m.
When a virtual ER is operating: Residents can proceed to the ER as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department staff will be supported by a physician who will be available virtually.
In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.
Other information:
811 HealthLine is available 24/7 to provide:
medical advice (including virtual nurse practitioner appointments);
health information; and
support in a mental health crisis.
For more information, please visit: https://www.811healthline.ca/.
NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.
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Newfoundland and Labrador (NL) Health Services advises the public of a temporary disruption of walk-in X-ray and laboratory services at Bay d’Espoir Medical Clinic in St. Alban’s on:
Wednesday, April 8, 2026 from 8:30 a.m. to 4:30 p.m.
If routine medical imaging and blood collection services are required, patients may choose to travel to another health-care facility. This temporary disruption will not impact other health-care services offered at this location.
NL Health Services thanks you for your cooperation.
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Newfoundland and Labrador (NL) Health Services advises the public of a change in laboratory services (blood collection) at Charles S. Curtis Memorial Hospital in St. Anthony.
Effective Monday, April 13, 2026, hours for appointment-based and walk-in services will be adjusted to the following:
- booked appointments will be available Monday to Friday from 8:30 a.m. to 11:00 a.m.
- walk-in appointments will be available Monday to Friday from 11:00 a.m. to 2:30 p.m.
Please note that all previously booked appointment times will remain unchanged.
NL Health Services thanks you for your cooperation.
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Visitor Precautions
Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place for James Paton Memorial Regional Health Centre in Gander, effective Monday, April 6, 2026.
Visitation on the Emergency Inpatient Overflow Unit is permitted; however, the public is being cautioned about the presence of Influenza A in the facility. For additional information, visitors may call 709- 256-2500.
When visitor precautions are in effect, individuals should refrain from visiting unless necessary. Immediate family members should contact the facility before arriving. Those who do visit are asked to follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).
Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.
NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.
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Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place for Lakeside Homes located in Gander, effective Monday, April 6, 2026.
Visitation on the Extended Care Unit is permitted; however, the public is being cautioned about the presence of respiratory illness in the facility. For additional information, visitors may call 709- 256-8850.
When visitor precautions are in effect, individuals should refrain from visiting unless necessary. Immediate family members should contact the facility before arriving. Those who do visit are asked to follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).
Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.
NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.
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Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are currently in place for the Bay St. George Long-Term Care Centre in Stephenville Crossing.
Visitation is permitted but reduced to one visitor or support person per patient. The public is being advised about the potential presence of acute respiratory infections in this facility.
For more information, visitors may call 709-637-3999.
If a precaution is in effect, individuals should refrain from visiting when possible, and immediate family members should contact the facility before visiting. If visiting, please follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).
Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.
NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.
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