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Service updates
Please note:
- This page is updated regularly and notices are removed when regular operations resume.
- Examples of service updates posted to this page include but are not limited to: temporary closure of emergency services, virtual emergency services, telephone/internet disruptions at health-care facilities/clinics and visitor restrictions/precautions.
- Efforts are made to contact patients/clients directly in the event that appointment-based services are rescheduled.
Newfoundland and Labrador (NL) Health Services advises the public that emergency services are being supported through a Virtual ER physician at the following Central Zone sites:
A.M. Guy Memorial Health Centre, Buchans
Friday, May 1 at 8:00 a.m. until Thursday, May 7 at 4:00 p.m.
Baie Verte Peninsula Health Centre, Baie Verte
Tuesday, May 5 at 8:00 a.m. until Wednesday, May 6 at 8:00 a.m.
Thursday, May 7 at 8:00 a.m. until Friday, May 8 at 8:00 a.m.
Connaigre Peninsula Health Centre, Harbour Breton
Friday, May 1 at 8:00 a.m. until Monday, May 4 at 8:00 a.m.
Tuesday, May 5 at 8:00 a.m. until Wednesday, May 6 at 8:00 a.m.
Thursday, May 7 at 8:00 a.m. until Friday, May 8 at 8:00 a.m.
Dr. Y.K. Jeon Kittiwake Health Centre, New-Wes-Valley
Friday, May 1 at 8:00 a.m. until Monday, May 4 at 5:00 p.m.
Fogo Island Health Centre, Fogo
Friday, May 1 at 8:00 a.m. until Tuesday, May 5 at 8:00 a.m.
Lewisporte Health Centre, Lewisporte
Friday, May 1 at 4:30 p.m. until Monday, May 4 at 8:00 a.m.
When a virtual ER is operating: Residents can proceed to the ER as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department staff will be supported by a physician who will be available virtually.
In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.
Other information:
811 HealthLine is available 24/7 to provide:
medical advice (including virtual nurse practitioner appointments);
health information; and
support in a mental health crisis.
For more information, please visit: https://www.811healthline.ca/.
NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.
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Newfoundland and Labrador (NL) Health Services advises the public that work is ongoing to resolve an interruption to telephone services currently impacting Black Tickle Community Clinic in Black Tickle.
NL Health Services is working with the service provider on this matter. In the interim, members of the public should proceed directly to the clinic if they require assistance.
In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.
NL Health Services apologizes for any inconvenience this may cause and thanks the public for their support.
Newfoundland and Labrador (NL) Health Services advises the public of a temporary disruption of outpatient laboratory (blood collection) and X-ray services at Nurse Abernathy Clinic in Trepassey until further notice.
Effective April 27, 2026, X-ray services will continue with limited availability and will be offered by appointment only. Patients may book X-ray services by calling 709-438-2890.
If routine blood collection and X-ray services are required, patients may choose to travel to another health-care facility. This temporary disruption will not impact other health-care services offered at this location.
NL Health Services thanks you for your cooperation.
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Visitor Precautions
Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place on the East Wing at Valley Vista Senior Citizens’ Home in Springdale effective Friday, May 1, 2026.
Visitation is permitted; however, the public is being cautioned about the presence of respiratory illness in the facility. For additional information, visitors may call 709-673-3936.
When visitor precautions are in effect, individuals should refrain from visiting unless necessary. Immediate family members should contact the facility before arriving. Those who do visit are asked to follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).
Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.
NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.
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Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place on the second floor – 2 East and 2 West at North Haven Manor in Lewisporte, effective Monday, April 27, 2026
Visitation is permitted; however, the public is being cautioned about the presence of respiratory illness in the facility. For additional information, visitors may call 709-535-6767.
When visitor precautions are in effect, individuals should refrain from visiting unless necessary. Immediate family members should contact the facility before arriving. Those who do visit are asked to follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).
Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.
NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.
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Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place for Connaigre Peninsula Health Centre located in Harbour Breton, effective Thursday, April 9, 2026.
Visitation is permitted; however, the public is being cautioned about the presence of respiratory illness within the facility. For additional information, visitors may call 709-885-2359.
When visitor precautions are in effect, individuals should refrain from visiting unless necessary. Immediate family members should contact the facility before arriving. Those who do visit are asked to follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).
Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.
NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.
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Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are currently in place for the Bay St. George Long-Term Care Centre in Stephenville Crossing.
Visitation is permitted but reduced to one visitor or support person per patient. The public is being advised about the potential presence of acute respiratory infections in this facility.
For more information, visitors may call 709-637-3999.
If a precaution is in effect, individuals should refrain from visiting when possible, and immediate family members should contact the facility before visiting. If visiting, please follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).
Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.
NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.
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