Newfoundland and Labrador (NL) Health Services advises the public of an update to the temporary change to services at the Calder Health Centre in Burgeo. On-site emergency services for this site are now being supported through a Virtual ER physician until Wednesday, April 2, at 8:00 a.m. 

Virtual ER: Virtual ERs help ensure emergency care coverage 24 hours per day, seven days per week to emergency departments that may experience challenges with local physician coverage. During a virtual ER, residents can proceed to the ER as usual. There will be a health-care professional onsite, as well as a physician or nurse practitioner (NP) by video. In many respects, a Virtual ER operates the same as a traditional Emergency Room. For more on Virtual ERs, please visit our website. 

When a virtual ER is operating: Residents can proceed to the ER at Calder Health Centre as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department will be staffed by a registered nurse, supported by a physician who will be available virtually. 

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to their nearest emergency department. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here. 

Other information: 

811 HealthLine is available 24/7 to provide: 

• medical advice (including virtual nurse practitioner appointments); 

• health information; and 

• support in a mental health crisis. 

For more information, please visit: https://www.811healthline.ca/. 

For the most up-to-date information on temporary service closures throughout the province, please visit: https://nlhealthservices.ca/news-centre/all-news/.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of the Burgeo area. 

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Media Contact: 
Jeanette O’Keefe  
Director – Communications   
Labrador-Grenfell Zone 
t: 709-285-8303  
e: jeanette.okeefe@lghealth.ca