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Update: Virtual ER Availability at Central Zone Sites

May 1, 2025

Newfoundland and Labrador (NL) Health Services advises the public of an update to virtual emergency services within the Central Zone: 


A.M. Guy Memorial Health Centre, Buchans

  • Friday, May 2 from 11:30 a.m. until 5:30 p.m.
  • Saturday, May 3 from 8: 00 a.m. until 4:00 p.m.
  • Sunday, May 4 from 8:00 a.m. until 4:00 p.m.

All other listed Virtual ER services remain unchanged:

Connaigre Peninsula Health Centre, Harbour Breton

  • Monday, May 5 at 8:00 a.m. until Tuesday, May 6 at 8:00 a.m.
  • Wednesday, May 7 at 8:00 a.m. until Thursday, May 8 at 8:00 a.m.

Dr. Y.K. Jeon Kittiwake Health Centre, New-Wes-Valley

  • Tuesday, May 6 at 8:00 a.m. until Friday, May 9 at 8:00 a.m.

Virtual ER: Virtual ERs help ensure emergency care coverage 24 hours per day, seven days per week to emergency departments that may experience challenges with local physician coverage. During a virtual ER, residents can proceed to the ER as usual. There will be a health-care professional onsite, as well as a physician or nurse practitioner (NP) by video. In many respects, a Virtual ER operates the same as a traditional Emergency Room. For more on Virtual ERs, please visit our website

Other Information: NL Health Services’ Health Hub is available to ALL residents of Central Newfoundland who have non-emergent medical issues and do not have a family physician. Health Hub clinics are open Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday and Sunday from 12:00 p.m. to 6:00 p.m. Hours of operation are dependent on physician availability. To reach the Health Hub, please call the Gander Medical Clinic at 709-381-0112 or 709-381-0338 or the Killick Clinic in Grand Falls-Windsor at 709-292-8404. Patients should expect an increase in wait times for both in person and virtual appointments at Health Hub sites. 

811 HealthLine is available 24/7 to provide: 

  • medical advice (including virtual nurse practitioner appointments which can usually be accommodated within three days); 
  • health information; and 
  • support in a mental health crisis. 

For more information, please visit: https://www.811healthline.ca/.   

For the most up-to-date information on temporary service closures throughout the province, please visit: https://nlhealthservices.ca/service-updates/.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador. 
 

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Published on: May 1, 2025

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