Service updates

Newfoundland and Labrador (NL) Health Services advises the public that emergency services are being supported through a Virtual ER physician at Dr. Walter Templeman Health Care Centre on Bell Island from: 

• Tuesday, December 23 at 8:00 a.m. until Wednesday, December 24 at 10:00 a.m.

When a virtual ER is operating: Residents can proceed to the ER at Dr. Walter Templeman Health Care Centre as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department staff will be supported by a physician who will be available virtually.  

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.  

Other information:

811 HealthLine is available 24/7 to provide:

– medical advice (including virtual nurse practitioner appointments);

– health information; and

– support in a mental health crisis.  

For more information, please visit: https://www.811healthline.ca/.  

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador. 

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Newfoundland and Labrador (NL) Health Services advises the public that work is ongoing to resolve an interruption to telephone services currently impacting the Family Care Team clinic in Labrador City.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.

NL Health Services apologizes for any inconvenience this may cause and thanks the public for their support.

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Newfoundland and Labrador (NL) Health Services advises the public of an update to emergency services at the following Central Zone sites:   

Temporary Closure 

Lewisporte Health Centre, Lewisporte 

• Wednesday, December 24 at 8:00 a.m. until Friday, December 26 at 8:00 a.m.
   

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.   

Please note that all other listed emergency services are being supported through a Virtual ER physician.

Virtual ER

A.M. Guy Memorial Health Centre, Buchans

• Friday, December 19 at 8:00 a.m. until Friday, December 26 at 8:00 a.m.

Connaigre Peninsula Health Centre, Harbour Breton

• Tuesday, December 23 at 8:00 a.m. until Thursday, December 25 at 8:00 a.m.

Dr. Y.K. Jeon Kittiwake Health Centre, New-Wes-Valley

• Friday, December 19 at 8:00 a.m. until Friday, December 26 at 8:00 a.m.

Lewisporte Health Centre, Lewisporte

• Friday, December 19 at 4:30 p.m. until Saturday, December 20 at 8:00 a.m.
• Monday, December 22 at 4:30 p.m. until Tuesday, December 23 at 8:00 a.m.
• Tuesday, December 23 at 4:30 p.m. until Wednesday, December 24 at 8:00 a.m.

When a virtual ER is operating: Residents can proceed to the ER as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department staff will be supported by a physician who will be available virtually.

Other information:

811 HealthLine is available 24/7 to provide:

• medical advice (including virtual nurse practitioner appointments);
• health information; and
• support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador. 

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Newfoundland and Labrador (NL) Health Services is advising patients and clients that blood collection services at the Major’s Path Clinic will move to the new ambulatory health hub at Unity Health Centre located at 28 Stavanger Drive (the former Costco building). Starting on December 16, 2025, individuals with appointments for bloodwork should proceed to the Unity Health centre between 7:00 a.m. – 5:00 p.m. from Monday to Friday.

Clients may continue to book blood collection appointments at the ambulatory health hub online at https://nlhealthservices.ca/servicelisting/blood-collection/ or they can call 709-777-6933 or 1-833-409-2734, between 7:00 a.m. and 2:45 p.m., Monday to Friday.

Any appointments previously booked for Major’s Path for December 16, 2025 or after will be automatically transferred to the ambulatory health hub. Clients will be advised of the change in location in their reminder notifications.

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Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place for Central Newfoundland Regional Health Centre (3A, Medical Unit) in Grand Falls-Windsor effective, Tuesday, December 16, 2025.

Visitation is permitted but the public is being cautioned about the presence of respiratory illness in this area the facility.

For more information, visitors may call 709-292-2500.

If a precaution is in effect, individuals should refrain from visiting when possible, and immediate family members should contact the facility before visiting. If visiting, please follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).

Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

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Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place for Connaigre Peninsula Health Centre, in Harbour Breton, effective, Thursday, December 11, 2025.

Visitation is permitted but the public is being cautioned about the presence of COVID-19 in the facility.

For more information, visitors may call 709-885-2043.

If a precaution is in effect, individuals should refrain from visiting when possible, and immediate family members should contact the facility before visiting. If visiting, please follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).

Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

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