Update: Virtual ER Availability at Central Zone Sites

Newfoundland and Labrador (NL) Health Services advises the public of an update to emergency services that are being supported through a Virtual ER physician at the following Central Zone sites: 

A.M. Guy Memorial Health Centre, Buchans 

• Friday, February 14 at 8:00 a.m. until Friday, February 21 at 8:00 a.m. 

Baie Verte Peninsula Health Centre, Baie Verte 

• Tuesday, February 18 at 8:00 a.m. until Wednesday, February 19 at 8:00 a.m. 

• Thursday, February 20 at 8:00 a.m. until Friday, February 21 at 8:00 a.m. 

Connaigre Peninsula Health Centre, Harbour Breton 

• Monday, February 17 at 8:00 a.m. until Tuesday, February 18 at 8:00 a.m.  

Dr. Y.K. Jeon Kittiwake Health Centre, New-Wes-Valley 

• Monday, February 17 from 8:00 a.m. until Tuesday, February 18 at 10:00 a.m. 

Fogo Island Health Centre, Fogo 

• Tuesday, February 18 at 4:00 p.m. until Wednesday, February 19 at 7:00 p.m. 

Virtual ER: Virtual ERs help ensure emergency care coverage 24 hours per day, seven days per week to emergency departments that may experience challenges with local physician coverage. During a virtual ER, residents can proceed to the ER as usual. There will be a health-care professional onsite, as well as a physician or nurse practitioner (NP) by video. In many respects, a Virtual ER operates the same as a traditional Emergency Room. For more on Virtual ERs, please visit our website.

Other Information: NL Health Services’ Health Hub is available to ALL residents of Central Newfoundland who have non-emergent medical issues and do not have a family physician. Health Hub clinics are open Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday and Sunday from 12:00 p.m. to 6:00 p.m. Hours of operation are dependent on physician availability. To reach the Health Hub, please call the Gander Medical Clinic at 709-381-0112 or 709-381-0338 or the Killick Clinic in Grand Falls-Windsor at 709-292-8404. Patients should expect an increase in wait times for both in person and virtual appointments at Health Hub sites.

811 HealthLine is available 24/7 to provide:

• medical advice (including virtual nurse practitioner appointments which can usually be accommodated within three days);
• health information; and
• support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

For the most up-to-date information on temporary service closures throughout the province, please visit: https://nlhealthservices.ca/find-health-care/updates/.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

-30-