Preferred accommodation
If you requested and were provided with a semi-private or private room, you will be billed for the room rate. If you did not sign off on a semi-private or private room, but received a bill, please contact Accounts Receivable.
Emergency department visit
For your visit to be covered by your provincial health insurance plan, provide a valid provincial health insurance plan (e.g. MCP card) at registration. If you received a bill, but have medical coverage, please contact us.
Medical supplies and services
You will be billed directly for services and supplies not covered by MCP. The Medical Care Insurance Insured Services Regulations lists items not insured by MCP including:
- Drugs dispensed on an outpatient basis.
- Provision of medical appliances.
- Miscellaneous supplies or charges (crutches, casts, splints, etc.).
- Preparation of records, reports or certificates.
- Services available under other provincial or federal legislation (e.g. Workers’ Compensation, Canadian Forces, Veterans Affairs, etc.).
- Ambulance services or other transportation.
- Non-medically necessary examinations, or examinations required by third parties (e.g. annual check-up, employment, immigration, pre-school, or drivers’ medicals, etc.).
- Cosmetic surgery.
- Routine, in-hospital, dental extractions.
- Reversal of a previous sterilization procedure.
Ambulance services
Ambulance services are not fully covered under the Canada Health Act. In Newfoundland and Labrador, road ambulance services are partially subsidized for provincial residents with a valid MCP card. You will be billed if an ambulance is called, even if you are not transported to a medical centre. The fees for ambulance services are:
- For patients with MCP: $115
- For non-MCP patients: $240 plus $1.84/kilometre (round trip).
