Skip to content
Service updates

Service updates

Please note:

  • This page is updated regularly and notices are removed when regular operations resume.
  • Examples of service updates posted to this page include but are not limited to: temporary closure of emergency services, virtual emergency services, telephone/internet disruptions at health-care facilities/clinics and visitor restrictions/precautions.
  • Efforts are made to contact patients/clients directly in the event that appointment-based services are rescheduled.   

Newfoundland and Labrador (NL) Health Services advises the public of a change in laboratory services (blood collection) at Charles S. Curtis Memorial Hospital in St. Anthony. 

Effective Monday, April 13, 2026, hours for appointment-based and walk-in services will be adjusted to the following: 

  • booked appointments will be available Monday to Friday from 8:30 a.m. to 11:00 a.m.  
  • walk-in appointments will be available Monday to Friday from 11:00 a.m. to 2:30 p.m.   

Please note that all previously booked appointment times will remain unchanged. 

NL Health Services thanks you for your cooperation. 

-30- 

Newfoundland and Labrador (NL) Health Services advises the public that emergency services are being supported through a Virtual ER physician at the following Central Zone sites:

A.M. Guy Memorial Health Centre, Buchans
Friday, April 10 from 8:00 a.m. until Thursday, April 16 at 4:00 p.m.

Baie Verte Peninsula Health Centre, Baie Verte
Friday, April 10 at 8:00 a.m. until Saturday, April 11 at 8:00 a.m.
Sunday, April 12 at 8:00 a.m. until Monday, April 13 at 8:00 a.m.
Tuesday, April 14 at 8:00 a.m. until Wednesday, April 15 at 8:00 a.m.
Thursday, April 16 at 8:00 a.m. until Friday, April 17 at 8:00 a.m.  

Connaigre Peninsula Health Centre in Harbour Breton
Friday, April 10 at 8:00 a.m. until Tuesday, April 14 at 8:00 a.m.
Thursday, April 16 at 8:00 a.m. until Friday, April 17 at 8:00 a.m.

Dr. Y.K. Jeon Kittiwake Health Centre, New-Wes-Valley
Friday, April 10 at 8:00 a.m. until Friday, April 17 at 8:00 a.m..

Lewisporte Health Centre, Lewisporte
Friday, April 10 at 4:30 p.m. until Friday, April 17 at 8:00 a.m.

When a virtual ER is operating: Residents can proceed to the ER as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department staff will be supported by a physician who will be available virtually.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.

Other information:
811 HealthLine is available 24/7 to provide:
medical advice (including virtual nurse practitioner appointments);
health information; and
support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.


-30-

Newfoundland and Labrador (NL) Health Services advises the public that emergency services are being supported through a Virtual ER physician at Calder Health Centre in Burgeo on:   

  • Saturday, April 11 from 8:30 a.m. to 4:30 p.m. and Sunday, April 12 from 8:30 a.m. to 4:30 p.m.    

When a virtual ER is operating: Residents can proceed to the ER at Calder Health Centre as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department staff will be supported by a physician who will be available virtually. 

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest emergency department. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here. 

Other information: 

811 HealthLine is available 24/7 to provide: 

  • medical advice (including virtual nurse practitioner appointments); 
  • health information; and 
  • support in a mental health crisis. 

For more information, please visit: https://www.811healthline.ca/. 

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.  

-30- 

Newfoundland and Labrador (NL) Health Services advises the public there will be a temporary closure of emergency services at Lewisporte Health Centre in Lewisporte on:

Saturday, April 11 from 8:00 a.m. to 8:00 p.m. and
Sunday, April 12 from 8:00 a.m. to 8:00 p.m.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.

Other information:
NL Health Services’ Health Hub is available to ALL residents of Central Newfoundland who have non-emergent medical issues and do not have a family physician. Health Hub clinics are open Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday and Sunday from 12:00 p.m. to 6:00 p.m. Hours of operation are dependent on physician availability. To reach the Health Hub, please call the Gander Medical Clinic at 709-381-0112 or 709-381-0338 or the Killick Clinic in Grand Falls-Windsor at 709-292-8404. Patients should expect an increase in wait times for both in person and virtual appointments at Health Hub sites.

811 HealthLine is available 24/7 to provide:
– medical advice (including virtual nurse practitioner appointments);
– health information; and
– support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

Virtual Primary Care is available to those who do not have a family doctor or nurse practitioner through video or phone call appointments. For more information, please visit: https://virtualcarenl.ca/virtual-primary-care/. 

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador. 

-30-

Visitor Precautions

Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place for James Paton Memorial Regional Health Centre in Gander, effective Monday, April 6, 2026.

Visitation on the Emergency Inpatient Overflow Unit is permitted; however, the public is being cautioned about the presence of Influenza A in the facility. For additional information, visitors may call 709- 256-2500.

When visitor precautions are in effect, individuals should refrain from visiting unless necessary. Immediate family members should contact the facility before arriving. Those who do visit are asked to follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).

Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

-30-

Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place for Lakeside Homes located in Gander, effective Monday, April 6, 2026.

Visitation on the Extended Care Unit is permitted; however, the public is being cautioned about the presence of respiratory illness in the facility. For additional information, visitors may call 709- 256-8850.

When visitor precautions are in effect, individuals should refrain from visiting unless necessary. Immediate family members should contact the facility before arriving. Those who do visit are asked to follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).

Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

-30-

Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place for Connaigre Peninsula Health Centre located in Harbour Breton, effective Thursday, April 9, 2026.

Visitation is permitted; however, the public is being cautioned about the presence of respiratory illness within the facility. For additional information, visitors may call 709-885-2359.

When visitor precautions are in effect, individuals should refrain from visiting unless necessary. Immediate family members should contact the facility before arriving. Those who do visit are asked to follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).

Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

-30-

Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are currently in place for the Bay St. George Long-Term Care Centre in Stephenville Crossing.

Visitation is permitted but reduced to one visitor or support person per patient. The public is being advised about the potential presence of acute respiratory infections in this facility.

For more information, visitors may call 709-637-3999.

If a precaution is in effect, individuals should refrain from visiting when possible, and immediate family members should contact the facility before visiting. If visiting, please follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).

Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

-30-

Was this page helpful?

Rate this page