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Service updates

Service updates

Newfoundland and Labrador (NL) Health Services advised the public of a temporary disruption of telephone/internet services within the Labrador-Grenfell Zone. The disruption is currently impacting the following health-care facilities:

• Nain Community Clinic
• Hopedale Community Clinic
• Natuashish Community Clinic .

In case of emergency: Patients who feel they have a serious or urgent medical problem should proceed to the nearest community clinic. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here. 

NL Health Services apologizes for any inconvenience this may cause and thanks the public for their support. 

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Newfoundland and Labrador (NL) Health Services advises the public that emergency services are being supported through a Virtual ER physician at Dr. Walter Templeman Health Care Centre on Bell Island from: 

  • Sunday, January 4 at 8:00 a.m. until Monday, January 5 at 10:00 a.m. 

When a virtual ER is operating: Residents can proceed to the ER at Dr. Walter Templeman Health Care Centre as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department staff will be supported by a physician who will be available virtually.  

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.  

Other information:

811 HealthLine is available 24/7 to provide:

– medical advice (including virtual nurse practitioner appointments);

– health information; and

– support in a mental health crisis.  

For more information, please visit: https://www.811healthline.ca/.  

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador. 

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Newfoundland and Labrador (NL) Health Services advises the public that emergency services at Rufus Guinchard Health Centre in Port Saunders are being supported through a Virtual ER physician from: 

  • Sunday, January 4 at 12:00 p.m. (noon) until Monday, January 5 at 8:00 a.m. 

When a virtual ER is operating: Residents can proceed to the ER at Rufus Guinchard Health Centre as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department will be staffed by a registered nurse, supported by a physician who will be available virtually.  

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to their nearest emergency department. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here. 

Other information: 

• medical advice (including virtual nurse practitioner appointments);
• health information; and
• support in a mental health crisis.

811 HealthLine is available 24/7 to provide: 

For more information, please visit: https://www.811healthline.ca/. 

For the most up-to-date information on temporary service closures throughout the province, please visit: https://nlhealthservices.ca/find-health-care/updates/.  

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for people of the Port Saunders area. 

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Newfoundland and Labrador (NL) Health Services advises the public of a temporary disruption of laboratory services at the Dr. Hugh Twomey Health Centre, in Botwood until:

  • Monday, January 5, 2026 at 8:30 a.m.
     

Emergency blood collection services will also be unavailable today. If emergency blood collection services are required, patients will be transported to another health-care facility. If routine laboratory services are required, patients may choose to travel to another health-care facility. This temporary disruption will not affect the services provided by the emergency and medical imaging departments.

NL Health Services thanks you for your cooperation.NL Health Services thanks you for your cooperation.

Newfoundland and Labrador (NL) Health Services advises the public that emergency services are being supported through a Virtual ER physician at the following Central Zone sites: 

A.M. Guy Memorial Health Centre, Buchans

• Friday, January 2 at 8:00 a.m. until Thursday, January 8, at 4:00 p.m.

Baie Verte Peninsula Health Centre, Baie Verte

  • • Sunday, January 4 at 8:00 a.m. until Monday, January 5 at 8:00 a.m.
  • • Tuesday, January 6 at 8:00 a.m. until Wednesday, January 7 at 8:00 a.m.
  • • Thursday, January 8 at 8:00 a.m. until Friday, January 9 at 8:00 a.m.

Connaigre Peninsula Health Centre, Harbour Breton

  • • Friday, January 2 at 8:00 a.m. on Tuesday, January 6, at 8:00 a.m.
  • • Wednesday, January 7 at 8:00 a.m. until Thursday, January 8 at 8:00 a.m.

Lewisporte Health Centre, Lewisporte

  • • Wednesday, December 31 at 12:00 p.m. until Thursday, January 1 at 8:00 a.m. 
  • • Tuesday, January 6 at 4:30 p.m. until Wednesday, January 7 at 8:00 a.m.
  • • Wednesday, January 7 at 4:30 p.m. until Thursday, January 8 at 8:00 a.m.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.   

When a virtual ER is operating: Residents can proceed to the ER as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department staff will be supported by a physician who will be available virtually.

Other information:

811 HealthLine is available 24/7 to provide:

  • • medical advice (including virtual nurse practitioner appointments);
  • • health information; and
  • • support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador. 

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Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place for Central Newfoundland Regional Health Centre (Salmon Lane, long-term care unit) in Grand Falls-Windsor effective Monday, December 29, 2025.

Visitation is permitted but the public is being cautioned about the presence of respiratory illness in this area the facility.

For more information, visitors may call 709-292-0409.

If a precaution is in effect, individuals should refrain from visiting when possible, and immediate family members should contact the facility before visiting. If visiting, please follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).

Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

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Newfoundland and Labrador (NL) Health Services advises the public that work is ongoing to resolve an interruption to telephone services currently impacting the Family Care Team clinic in Labrador City.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.

NL Health Services apologizes for any inconvenience this may cause and thanks the public for their support.

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Newfoundland and Labrador (NL) Health Services is advising patients and clients that blood collection services at the Major’s Path Clinic will move to the new ambulatory health hub at Unity Health Centre located at 28 Stavanger Drive (the former Costco building). Starting on December 16, 2025, individuals with appointments for bloodwork should proceed to the Unity Health centre between 7:00 a.m. – 5:00 p.m. from Monday to Friday.

Clients may continue to book blood collection appointments at the ambulatory health hub online at https://nlhealthservices.ca/servicelisting/blood-collection/ or they can call 709-777-6933 or 1-833-409-2734, between 7:00 a.m. and 2:45 p.m., Monday to Friday.

Any appointments previously booked for Major’s Path for December 16, 2025 or after will be automatically transferred to the ambulatory health hub. Clients will be advised of the change in location in their reminder notifications.

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Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place for Central Newfoundland Regional Health Centre (3A, Medical Unit) in Grand Falls-Windsor effective, Tuesday, December 16, 2025.

Visitation is permitted but the public is being cautioned about the presence of respiratory illness in this area the facility.

For more information, visitors may call 709-292-2500.

If a precaution is in effect, individuals should refrain from visiting when possible, and immediate family members should contact the facility before visiting. If visiting, please follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).

Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

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Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place for the Lewisporte Protective Care Residence effective Monday, December 29, 2025.

Visitation is permitted but the public is being cautioned about the presence of respiratory illness in this facility.

For more information, visitors may call 709-535-3846.

If a precaution is in effect, individuals should refrain from visiting when possible, and immediate family members should contact the facility before visiting. If visiting, please follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).

Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

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