Service updates

Newfoundland and Labrador (NL) Health Services advises the public of temporary service changes at the Labrador Health Centre in Happy Valley – Goose Bay tomorrow, Friday, January 16, starting at 9:00 a.m. due to a planned water shut off by the town.

Walk-in and counter services will not be available during the water outage. Patients are being contacted directly to have their appointments rescheduled or moved to virtual appointments.

Services will resume once municipal water service is restored.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to their nearest emergency department. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.

811 HealthLine is available 24/7 to provide:

• medical advice (including virtual nurse practitioner appointments);
• health information; and
• support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

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Newfoundland and Labrador (NL) Health Services advises the public there will be a temporary closure of emergency services at the Notre Dame Bay Memorial Health Centre in Twillingate on:

January 17, 2026 at 6:30 a.m. until 2:00 p.m.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.

Other information:

 NL Health Services’ Health Hub is available to ALL residents of Central Newfoundland who have non-emergent medical issues and do not have a family physician. Health Hub clinics are open Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday and Sunday from 12:00 p.m. to 6:00 p.m. Hours of operation are dependent on physician availability. To reach the Health Hub, please call the Gander Medical Clinic at 709-381-0112 or 709-381-0338 or the Killick Clinic in Grand Falls-Windsor at 709-292-8404. Patients should expect an increase in wait times for both in person and virtual appointments at Health Hub sites.

811 HealthLine is available 24/7 to provide:

• medical advice (including virtual nurse practitioner appointments);
• health information; and
• support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

Virtual Primary Care is available to those who do not have a family doctor or nurse practitioner through video or phone call appointments. For more information, please visit: https://virtualcarenl.ca/virtual-primary-care/. 

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

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Newfoundland and Labrador (NL) Health Services advises the public that emergency services are being supported through a Virtual ER physician at the following Central Zone sites:

A.M. Guy Memorial Health Centre, Buchans

• Friday, January 16 at 8:00 a.m. until Friday, January 23 at 8:00 a.m.

Baie Verte Peninsula Health Centre, Baie Verte

• Sunday, January 18 at 8:00 a.m. until Monday, January 19 at 8:00 a.m.
• Tuesday, January 20 at 8:00 a.m. until Wednesday, January 21 at 8:00 a.m.
• Thursday, January 22 at 8:00 a.m. until Friday, January 23 at 8:00 a.m.

Connaigre Peninsula Health Centre, Harbour Breton

• Friday, January 16 at 8:00 a.m. until Saturday, January 17 at 8:00 a.m.

Dr. Y.K. Jeon Kittiwake Health Centre, New-Wes-Valley

• Sunday, January 18 at 9:00 a.m. until Friday, January 23 at 8:00 a.m.

Lewisporte Health Centre, Lewisporte

• Thursday, January 22 at 4:30 p.m. until Friday, January 23 at 8:00 a.m.

When a virtual ER is operating: Residents can proceed to the ER as usual where they will be assessed and transferred to another hospital, if necessary. The emergency department staff will be supported by a physician who will be available virtually.

In case of emergency: Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.

Other information:

811 HealthLine is available 24/7 to provide:

• medical advice (including virtual nurse practitioner appointments);
• health information; and
• support in a mental health crisis.

For more information, please visit: https://www.811healthline.ca/.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador. 

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Newfoundland and Labrador (NL) Health Services advises the public that work is ongoing to resolve an interruption to telephone services currently impacting the Nain Community Clinic.

In case of emergency: Patients who feel they have a serious or urgent medical problem should proceed directly to the clinic. If you are unsure if you should go to the emergency department, please call the 811 HealthLine or click here.

NL Health Services apologizes for any inconvenience this may cause and thanks the public for their support.

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Newfoundland and Labrador (NL) Health Services advises the public that visitor precautions are in place for Fogo Island Health Centre effective, Friday, January 16,2026.

Visitation is permitted but the public is being cautioned about the presence of respiratory illness in the facility.

If a precaution is in effect, individuals should refrain from visiting when possible, and immediate family members should contact the facility before visiting. If visiting, please follow guidance as outlined by staff, which includes wearing appropriate personal protective equipment (PPE).

Visitor precautions are a series of infection control measures put in place to reduce the risk of spreading infectious diseases which are common in health-care facilities. They are designed to keep residents, families, staff and visitors healthy and safe. For more on infection prevention and control measures, please click here.

For more information, please call 709-266-3435.

NL Health Services thanks the public for their understanding as we continue to focus on providing safe and quality care for the people of Newfoundland and Labrador.

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