Who we are
At NL Health Services, we are dedicated to providing high-quality laboratory (lab) services that help diagnose and treat disease. Our laboratory professionals collect samples and perform specialized tests on blood, body fluids, swabs and tissue samples using complex analyzers and state-of-the-art equipment. We offer a range of lab services, including blood collection, pathology, hematology, cytology/histology, chemistry, microbiology and more. These accurate and timely results are vital in making informed medical decisions about your health care.
We work closely with your health-care providers to deliver accurate, timely and meaningful results. Our laboratories are accredited by Accreditation Canada Diagnostics (ACD), an international recognition that ensures we meet the highest standards in medical testing and specimen collection. This accreditation also helps to maintain quality processes, maximizes resources and ensures patient safety.
What we do
We have specimen collection centres across the province, making routine testing easy and convenient. Common tests performed in our laboratories include:
- Blood glucose (blood sugar) test to diagnose diabetes.
- Bacterial cultures for common infections.
- Complete blood counts (CBC) to detect anemia and infections.
- Blood compatibility tests for safe blood transfusions.
- Cervical screening tests (e.g. Pap smears) for cervical cancer detection.
- Prenatal screening for fetal and maternal health.
- Biopsies for detecting abnormal organ and tissue cells, such as cancer.
How to access service:
To book an appointment, you need a requisition from your nurse practitioner or doctor and a valid MCP or other provincial health-care card. The requisition should include:
- First and last name.
- Health-care number (MCP).
- Physician name, address, signature and date.
- Required tests.
Important: Please ensure the requisition is completed before your appointment. If it is not properly filled out, you will be referred back to your doctor or nurse practitioner.
Blood collection appointments
Outpatient blood collection is available Monday to Friday (excluding statutory holidays). You can book your appointment based on your location:
St. Johnâs metro area: By appointment only
Book online: Choose from available times at these locations:
- Majorâs Path Clinic:Â Book online
- St. Clareâs Mercy Hospital:Â Book online
- Waterford Hospital:Â Book online
If you experience technical issues, please email: bcsupport@nlhealthservices.ca or call 709-777-6933 or 1-833 409-2734 toll-free for assistance.
Book by telephone: Call your chosen blood collection centre to schedule an appointment, between 7:00 a.m. and 2:45 p.m., Monday to Friday. Contact information is listed below.
Outside metro area: By appointment and walk-ins
Book online:
- Deer Lake Clinic: Book online
If you experience technical issues, please email: bcsupport@nlhealthservices.ca or call 1-833 409-2734 toll-free for assistance.
Book by telephone: Call your chosen blood collection centre to schedule an appointment, between 9:00 a.m. and 12:00 p.m., Monday to Friday. Contact information is listed below.
Walk–in services: Available at the following sites: Western Memorial Clinic, Sir Thomas Roddick Hospital, Bonavista Peninsula Health Centre, and sites in central Newfoundland. Please check for walk-in availability in your area, listed in the contact information below.
Sample drop-off location and hours
Blood and urine samples must be dropped at laboratories within three hours of collection.
St. Johnâs metro area:
Laboratory Office (1st floor Health Sciences Centre, 300 Prince Philip Drive)
- Hours: 8:00 a.m. â 4:00 p.m., Monday to Friday.
- Private collection clinics: 8:00 a.m. â 2:00 p.m., Monday to Friday.
- Telephone: 709-777-6001
Outside metro area:
Drop-off locations and times vary by region. Please check your local contact information details, listed in the contact information below.
Private collection clinics drop-off is 8:00 a.m. â 2:00 p.m., Monday to Friday.
Using private blood collection services
Private blood collection services offer blood collection and/or urine collection services for testing in our laboratories. These services are provided by external agents and are not part of NL Health Services' regular operations. This includes health-care professionals who may collect specimens outside of their usual roles as NL Health Services employees.